Luxury villa view in Phuket

Client Stories

What clients say about the Sirocco experience

Honest accounts from private clients, long-stay residents, and expatriates who worked with Sirocco to find and settle into their homes in Thailand.

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340+

Clients placed

4.9

Average rating

8+

Years in Phuket

3

Cities covered

Client Reviews

From our clients

DP

David Pemberton

Relocating executive, Singapore

I moved to Bangkok on a twelve-month posting and had three weeks to find an apartment in Sathorn. Sirocco had a shortlist ready within two days of our call. Each property came with useful, direct notes — including one that mentioned ongoing building works I wouldn't have known about otherwise. I found a place on the second viewing. The process was remarkably calm.

May 2025

SC

Sophie Clément

Long-stay resident, France

The Resident Care programme was genuinely worth every baht. I arrived to a clean, stocked apartment with the air conditioning on and a welcome note from my manager. She was available by Line for the first few weeks when I was finding my feet. It removed a great deal of anxiety from what is always a slightly overwhelming process.

April 2025

RK

Robert Kuhlmann

Private client, Germany

I used the Private Viewing Coordination service for a Kamala beachfront apartment I had been considering for some time. The shortlist was focused and honest — the notes on one property flagged an upcoming major levy that the landlord had not mentioned. That alone was worth the fee. The programme is well priced for what it delivers.

April 2025

AT

Alicia Torres

Expat professional, Spain

Three years in Bangkok and I had never found a flat through a search I trusted. Sirocco's approach is completely different from the agencies I had used before. There was no pressure, no pushing properties that clearly didn't fit. My manager flagged one apartment she thought I would regret taking — she was right — and the one I chose has been excellent.

May 2025

JN

James Nolan

Retiree, United Kingdom

I used the Long-Stay Support programme for a two-year lease in Bang Tao. Sirocco walked me through the agreement in plain terms before I signed, introduced me to a solicitor who translated the Thai clauses, and handled every stage of the renewal last year. I have no reservations in recommending them to anyone who wants this done properly.

March 2025

MY

Maya Yoshida

Remote professional, Japan

I specifically wanted a place in Kamala that wasn't on the major portals. Sirocco came through with two privately held penthouses that matched exactly what I was looking for. One had just become available after a long-term occupant departed. I would never have found it on my own. Good, discreet work.

May 2025

Case Studies

Client journeys in detail

Three accounts of how different clients used Sirocco's programmes to navigate Thailand's luxury rental market.

Challenge

Solution

Result

Relocating to Bangkok on a short timeline

Challenge

A Singapore-based executive needed a furnished Sathorn apartment within three weeks, with no prior Bangkok market knowledge.

Solution

Private Viewing Coordination: consultation, curated shortlist in 48 hours, two viewing days arranged and accompanied.

Result

Lease signed within nine days of initial contact. Client settled before their official start date.

Challenge

Solution

Result

First arrival in Phuket without local contacts

Challenge

A French client arriving in Phuket for an extended stay had no local contacts and was concerned about the practical logistics of moving in.

Solution

Resident Care Programme: Sirocco handled the entire arrival — transfer, cleaning, utility setup, and on-call support for 90 days.

Result

Client settled smoothly with zero unresolved practical issues in the first two months.

Challenge

Solution

Result

Complex two-year lease and renewal in Bang Tao

Challenge

A UK retiree needed a two-year lease with clear terms and a managed renewal. The landlord's agreement was presented in Thai with minimal translation.

Solution

Long-Stay Support: Sirocco coordinated ownership research, introduced a solicitor, walked through the agreement, and managed the renewal when it came due.

Result

Lease signed with full understanding of terms. Renewal processed without incident 24 months later.

Get in touch

Office

205 Kamala Beach Road, Phuket

Hours

Mon–Sat, 9:00–18:00

Credentials

Professional recognition

Thailand Concierge Association

Full member, 2019–present

Top-Rated Phuket Concierge

Expat Services Review, 2024

Asian Property Review

Featured concierge partner, 2023

4.9 / 5.0 Client Rating

Across 340+ completed engagements

Ready to begin your search?

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